A very simple way to frustrate your customers is by putting out a statement that is seemingly false. That’s exactly what Google did last night when the company (through its Google Store account) tweeted that Nexus device orders are shipping on a first-come, first-served basis. Customers that have ordered the Nexus 5X and/or Nexus 6P were angered by this and really let Google know that is an incorrect statement.
.@GoogleStore Care to explain this to me? Same models!!!! Please don’t give false info. @jdban I already did. pic.twitter.com/vG8x71CVcR
— Emanuel Negreanu (@Emann56) November 5, 2015
@GoogleStore, the 1st is someone else’s order. the 2nd is mine. not in order that they were received. need help. pic.twitter.com/J6mhIso1M1 — aaron (@tigercranestyle) November 5, 2015
@GoogleStore Stop lying google, be professional, we just need the truth and an apology!
— Qi Yang (@yangqi86) November 5, 2015
Although many have expressed anger and demanded an apology, Google has not made any comments on the situation.
Everyone to Google right now regarding "Nexus orders are shipped in the order received." pic.twitter.com/DAuVFKfV3D
— Justin Herrick (@JustHerrick) November 5, 2015
Are you noticing any oddities about your order? Definitely let us know in the comments section.
Source: Google Store (Twitter)
Come comment on this article: Google angers customers by saying Nexus orders are shipping “in the order received”
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