Sprint’s Chief Executive Officer, Marcelo Claure, hasn’t been in charge of the U.S. carrier for a full year yet, but he’s optimistic that Sprint will become either No.1 or 2 in the next 18-24 months. At the Code Conference at the Terranea Resort in Rancho Palos Verdes, California, the CEO was bullish about Sprint’s prospects and future strategies.
The Bolivian-born Marcelo Claure said that he’s spent a lot of time developing a strategy to re-energise Sprint’s network with its major backer, SoftBank. Claure believes that while Sprint is blessed with its allocation of wireless spectrum, the company is let down by poor service.
Despite third-party analytics companies marking Sprint down as dead last in terms of network performance, Claure has stated that Sprint is committed to overhauling its network.
“We have 124 first-place awards, compared to 12 last year,” Claure said. “I can tell you we’re making progress, and I can tell you the area of focus will be the continued building of our network.”
When Re/code’s Ina Fried asked how Sprint can afford such investments in its network at a time revenue is reduced thanks to sales promotions, Claure said that Sprint’s major back, SoftBank, was committed to the network overhaul.
Since Claure took over at Sprint, the carrier has gone from losing 700,000 customers every quarter to gaining 1.2 million in the last quarter. Despite this increase in its customer base, Sprint is still losing money, although Claure is adamant that “The patient (Sprint) is in stable condition.”
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Source: recode
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