12.5 C
New York
Thursday, September 24, 2020
Home News If you own a pair of Amazon Echo Buds, you're going to...

If you own a pair of Amazon Echo Buds, you’re going to want to fix this RN


The Amazon Echo Buds are some of our favorite true wireless earbuds. They offer excellent sound quality with Bose-powered active noise reduction as well as passthrough mode. They also give you hands-free access to Alexa or the Google Assistant or Siri at a tap. As great a value as these buds are, Amazon noticed a rare issue where some devices were overheating in their charging case. Out of an abundance of caution and for the safety of its customers, the company pushed out a software update aimed at correcting the issue. We’ll show you how to check to see if your Echo Buds were updated, and if not, how to force the update.

How to check to make sure your Echo Buds are updated

Your Echo Buds should have automatically received the software update as soon as they connected to your Amazon Alexa app via Bluetooth. To confirm that they are on the correct software version, follow these steps.

Open your Echo Buds case (both Buds must be in the case).
Confirm that your Buds are connected via Bluetooth.
Open the Amazon Alexa app.
Tap on Devices in the bottom right corner.
Tap on Echo & Alexa in the top left corner.

Scroll down and tap on Echo Buds.


Scroll down and tap on About.

Check to see if your Echo Buds are running the software version 318119151 or higher.


If your Echo Buds have not yet received the update, you can push it to your device by following the steps below.

How to push the software update to your Echo Buds


Open your Echo Buds case (both Buds must be in the case).
Make sure your Buds have at least 30% charge.
Close the lid of the case again.
Keep the Buds and case within Bluetooth range of your phone for at least 30 minutes.
Follow the steps above to confirm the software update.

Echo Buds owners should have received an email with further details, but if you still have questions we encourage you to contact Amazon customer service directly at https://www.amazon.com/contact-us.

Our top equipment picks

Even though Amazon jumped on this issue quickly, you’d be forgiven if you’re a little reluctant to go back to your Echo Buds. If you’re looking for a quality alternative, try these on for size.

AC’s favorites

Jabra Elite 75t


$180 at Amazon
$180 at Best Buy

Comfort and sound

The Jabra Elite 75t are by far the best wireless earbuds when it comes to sound quality, battery life, comfort, and portability.


How to watch Charlie Puth Xfinity Awesome Gig live from anywhere

Xfinity and Pandora are teaming up to provide fans with a free Charlie Puth virtual concert this week. This Xfinity

How to Add a Start Page Wallpaper in macOS Safari 14

Ahead of the release of macOS Big Sur, Apple has released the Safari 14 update for macOS Catalina and macOS

Will my PlayStation Plus carry over to PS5?

Best answer: Most likely, yes. Sony hasn't officially revealed whether your PS Plus subscription on PS4 will carry over to

We now know more about Fall Guys’ anatomy, and they’re abominations

Fall Guys is a horror game now. At least they're happy.What you need to knowFall Guys: Ultimate Knockout is an