Saturday, April 27, 2024

It’s not just you: Google Photos is down and photo backups are, too

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Google Photos website and automatic photo backups are on the fritz right now.

Google Photos is one of the unsung heroes of the Google ecosystem, and its free, fast photo backups are a godsend for shutterbugs and screenshot over-sharers like me. Unfortunately, it seems they’re not working tonight for a large number of users around the world.

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If you open the Google Photos website right now, you either get a totally blank photo feed or the 503 error seen on the right. If you snap any new photos on your phone that need to be backed up in the Google Photos app, you’ll get a looping message at the top of the Photos feed that it is “Getting ready to back up”.

The outage seems to have started roughly an hour ago — around 5:30 PM ET — but it seems to be impacting users worldwide. If you were wondering why your photos weren’t backing up — or why you can’t download those screenshots you need for a new blogpost — you now have your answer. We don’t know how long things are going to be down, but we’ll let you know as soon as it comes back!

As a friendly reminder in this time of need, if you need to access photos you already backed up to the service while the main Google Photos site is down, remember that there’s a Google Photos folder in your Google Drive where all your photos are files away by year and month.

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