The tyranny of software is almost over. Since the first computer programmers wrote the first computer programs, we, the users of that software, have been forced to live in the worlds those programs create. The features are the features. The design is the design. Want something else, something better? Learn to code, I guess.
Until now, the people making a given piece of software – mostly well-paid professional developers – have rarely been the same as the ones using it: lawyers, doctors, churches, schools, me. (Where they overlap most directly is with developer tools, which are often the best and most passionately designed software you’ll …
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