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PayPal provides an easy way to send money to stores and independent sellers. However, if you have an issue with a purchase and contacting the seller directly doesn’t work, you will want to dispute the charge. Here’s how to dispute a charge on PayPal.
Read more: Everything you need to know about PayPal
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To dispute a charge on PayPal, report the problem within 180 days in the Resolution Center. You will have 20 days to settle the dispute with the seller. If you and the seller cannot resolve the dispute, you will have to escalate it within 20 days to get PayPal involved.
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- How to dispute a charge on PayPal
Dispute a charge on PayPal
Credit: Ankit Banerjee / Android Authority
To dispute a charge on PayPal, log in to your PayPal account. Click on Help, and at the bottom of the help menu, click on Resolution Center. You will have 180 days to dispute a charge.
Credit: Ankit Banerjee / Android Authority
Click Report a problem and select the transaction you want to dispute. Click Continue at the bottom of the page.
Credit: Ankit Banerjee / Android Authority
Select the type of issue you want to resolve. Options include Item dispute, report unauthorized activity, and billing issue.
Credit: Ankit Banerjee / Android Authority
Once you dispute a charge, you and the seller have 20 days to resolve the problem. If that doesn’t work, go back to the Resolution Center. Click on the dispute you’ve filed and select File a claim. PayPal will get involved, review the case, and provide a final decision.
Read more: How to cancel a PayPal payment before it’s too late