Friday, February 23, 2024

AT&T becomes ‘un-ISP’ of fiber internet with Hypergig plans

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Taking a cue from T-Mobile’s un-carrier playbook for wireless, AT&T is aiming to bring simplicity, reliability, and affordability to its new multi-gigabit home broadband internet plans. With pricing transparency, AT&T is promising no hidden fees for its faster 2Gbps and 5Gbps fiber internet plans for homes and businesses, which the carrier dubbed as Hypergig. The “un-ISP’s” new plans will now cover nearly 5.2 million customers in more than 70 metropolitan areas, and AT&T hopes to expand its coverage to more than 30 million customers by the end of 2025.

“Starting today, we’re rolling out straightforward pricing across our consumer AT&T Fiber portfolio,” AT&T said of its new ISP plans for fiber customers. “For new customers, this means no equipment fees, no annual contract, no data caps, and no price increase at 12 months — just the fastest internet, plus AT&T ActiveArmor internet security, next-gen Wi-Fi, and HBO Max included on our fastest speed plans at no additional cost.”

All of AT&T’s fiber plans come with symmetrical upload speeds, which would make it ideal for creators working on large files like videos, for busy executives on conference calls, and gaming and virtual reality applications.

The pricing transparency and no data caps comes= at a time when more Americans are working from home either fully or partially due to the pandemic. As more Americans embrace remote or hybrid work structures, faster speeds and the removal of data caps will be an important consideration of home broadband internet plans. AT&T’s move to get rid of data caps could help the company attract customers from other providers, like cable service Xfinity from Comcast. To avoid Xfinity’s data caps, customers can opt to pay an additional fee for unlimited data use, but this adds to the cost of the home broadband plan.

AT&T announced that its Fiber 2 Gig plan will cost $110 per month plus taxes for home and residential customers, and its Business Fiber 2 Gig plan will $225 per month plus taxes for business customers. The faster Fiber 5 Gig plan will cost $180 per month plus taxes for home customers, and businesses can expect to pay $395 per month plus taxes for Business Fiber 5 Gig.

AT&T stated that it was able to reach speeds up to 10Gbps during testing under ideal lab conditions. The carrier says its fiber network has 95% reliability. It’s unclear if AT&T will be able to bring even faster 10Gbps speeds to residential and business customers in the near future as part of its Hypergig ambitions

AT&T did not include taxes in the advertised prices of its plans, but its pricing transparency should make it a lot easier for customers to understand their bills. Traditionally, most cable and DSL services come with a two-year contract that locks in the advertised rate for the first year. The bill can jump to a new rate for the second year, making it more expensive for homes.

Another benefit of AT&T’s faster fiber is that since fiber is the backhaul for mobile internet, we can potentially see even faster wireless networks in the future.

To see if you’re eligible for AT&T’s fiber plan, you can visit att.com/fiberfast. For information about AT&T’s new faster fiber speeds, you can visit attt.com/hypergig.

AT&T also claimed that it is keeping businesses connected to faster cable by providing service to more than 675,000 business buildings, offering more than 2.75 million business locations nationwide access to faster internet speeds.

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