CRM software is a tool used for businesses of all types and sizes. It helps any business to grow and manage their team remotely and properly. With the growing numbers of businesses that remotely operate, which increases even more during the COVID-19 pandemic, CRM software goes beyond just providing services, sales, and marketing.
Over the years, various CRM software from different companies has emerged and was used by millions of businesses worldwide. Let us familiarize the top eight most popular CRM software used by most businesses in 2020.
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ZOHO
ZOHO CRM would be my first pick as they provide a full 360 view of your business from sales tracking to marketing opportunities. They have around 150,000 users worldwide and counting. ZOHO is the most popular CRM tool then until now.
ZOHO is a high-level automated system with over a hundred third-party integrations, such as LinkedIn, in addition to their email integration with Outlook and Google, two of the most popular email providers.
You can also easily import or export data in your CRM database with high security, regulatory compliance, and integrity level. ZOHO also provides its users with complete calendar management. ZOHO CRM is recommended for small business operations.
HubSpot
If you are looking for a CRM integrated with the best marketing tools, HubSpot CRM is the one for you. It has a full-featured marketing suite that best fits sales professionals with its impressive features.
HubSpot can help your marketing team to grow leads, capture, and track sales using their CRM software. You can try how incredible their service is with their 100% free version software that you can upgrade anytime you want to activate and use their full marketing suite.
Freshsales
Another CRM that covers a 360 view of your business, Freshsales CRM provides its user email activity, lead scoring, and email capture. It has the smartest sales features with its automated lead assigning feature.
Once a person fills up the form on your website, it automatically becomes a lead and adds to your database. If you check your database, you will see all the leads automatically created through your website’s web-form.
Additionally to its smart features, Freshsales has a behavior-based lead division that will help you designate leads properly and on time. They also have an outstanding customer support team that you can reach via phone and email.
Monday.com
A private company from Israel created monday.com CRM to help their users manage companies, including processes, customer data, and even all the business interactions. Additionally, it allows you to do this your way without worrying about all the data imported to the CRM as monday.com ensures its users that their data is protected.
Leads can be added to the database through an integrated contact form online. It can also be automatically added to the system via other forms. Monday.com will also allow you to manually import leads into the CRM database from different tools.
Many big and popular companies are using monday.com to help them manage their teams, especially during the pandemic when most people are working from their homes. You can start using monday.com with their Basic plan priced at $17 a month.
Oracle Netsuite
The Oracle Netsuite is a cloud-based CRM software where you can manage and view your entire business operation in real-time. By using Oracle Netsuite, your sales will potentially improve upselling, forecast, and commission management, which are just some of the features of Oracle CRM.
To be able to look at all the features of the software and experience it first-hand, it is best to take advantage of the free product tour of Oracle Netsuite. Seeing the features for yourself and being able to experience it before choosing the right CRM for your business would be beneficial for you and your business.
Microsoft Dynamics
We all know about Microsoft for the different products and services they provided. Now when it comes to CRM, Microsoft is still one of the most popular. They have already established their reputation in providing the best services and products to the public, which means their CRM software also possesses the best features.
Microsoft Dynamics 365 has three primary components: the Dynamics for Customer Service, Dynamics for Sales, and Dynamics for Marketing. By purchasing a plan for your business, you can access all of these three components.
Salesforce CRM
Another popular name in CRM is Salesforce. You might have already heard about this name and wonder if it is a worthy software. Well, to answer your question, Yes, it is. Salesforce is one of the leading cloud-based CRM available today.
The software provides creative solutions for any business type and scale. From big companies to new businesses, Salesforce provides a customizable platform that will fit your business needs. It also has a simple design for easy navigation within the software.
Salesflare
Salesflare is a CRM suitable for small businesses. It can acquire data from company databases, social media, and smartphones. It is also simple and easy to use software that fits individuals who are new to utilizing CRM software.
If you are a beginner and do not have experience in this kind of tool, Salesforce would be your best choice. The software can be used on your desktop or laptop and smartphone. You can use Salesforce CRM for as low as $30 per user a month.
Which CRM Should You Choose?
It’s understandable if you are still confused about what CRM software to choose for your business. We understand that each of the software featured in this article has its own advantages. One might have features that the other one does not have.
If this is the case, it is advised that you create your own CRM software with all the features other CRM put together into one. There are tons of software developers that would gladly help you create your own CRM, including yslingshot.com.
Takeaway
It is recommended that you look for the best software or tools to help your business operate and grow. However, you need to consider many factors in choosing the best one for you, such as pricing, effectiveness, and features. It is also best to choose software that is easy to use by anyone, especially the people within your organization.
Author’s Bio
Whether he’s researching the latest mobile hardware specifics or diving deep into the world of software development technologies, Zachary loves to stay in the know. His talent at simplifying and explaining complex technological concepts makes his blog posts easy to read but very informative. Few people are as enthusiastic about mobile technology as he is, and he’s always ready to analyze a new trend.
