12.5 C
New York
Saturday, November 28, 2020
Home News UK regulator announces ban on sale of locked mobile phones

UK regulator announces ban on sale of locked mobile phones

The ban is set to come into effect in December 2021.


What you need to know

  • Ofcom has barred the UK’s mobile networks from selling locked phones.
  • The regulator has said that unlocking phones can be a complicated process and discourages people from switching carriers.
  • Some UK carriers such as O2, Three, Sky, and Virgin already sell only unlocked phones.

Carriers in the UK have been barred from selling locked phones to consumers from December 2021 by communications regulator Ofcom (via BBC). The regulator says unlocking handsets is a rather complicated process and can often discourage people from switching to a different carrier at the end of their contract.

Ofcom’s connectivity director, Selina Chadha, said in a statement:

We know that lots of people can be put off from switching because their handset is locked. So we’re banning mobile companies from selling locked phones, which will save people time, money and effort – and help them unlock better deals.

As noted by the regulator, a few carriers in the UK have already stopped selling locked phones. These include O2, Three, Sky, and Virgin. BT, EE, Vodafone, and Tesco Mobile, however, continue to sell locked phones. Both Vodafone and EE have issued statements saying they are ready to comply with the new guidelines when they come into force.

A study by Ofcom found that nearly 50% of people who try getting their phone unlocked have experienced difficulties. People usually have to wait a long time to receive the code that is required to initiate the process, and in certain cases, the code doesn’t even work. The regulator has also said that some people aren’t even aware that their phones are locked and end up losing service when they switch to a different provider.


Fortnite season 4 week 14 challenge: Delivering a semitruck to Stark Industries

You might have issues driving a semi from Upstate New York to Stark Industries in Fortnite for this week's XP Xtravaganza challenge. Here's how to complete it.

Stay stylish with $150 off the Garmin Vivomove HR for Black Friday

If your goal is to find a stylish smartwatch at a discounted price on Black Friday, you don't want to

Black Friday knocks $500 off a Breedlove acoustic and more at Sweetwater

If you've been looking to spend some of your time in quarantine learning how to play a new instrument, or

These Black Friday deals save you big bucks on Polar smartwatches

If you're serious about getting fit and monitoring your health this holiday season, you might want to consider these Black