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How to stop your PlayStation 4 from starting up in safe mode


Sometimes your PlayStation 4 suffers from a random fluke and won’t stop starting in safe mode. There are several different reasons your PS4 may be stuck in safe mode. Most of them revolve around a loose cord or a console that needs updating, but sometimes it’s more. When you’re going through this guide, make sure you test out all of those simple fixes first before you take the route of initializing your entire console.

Jump to:

  • How to launch Safe Mode
  • Use menu options to get out of Safe Mode
  • Unplugging the console
  • Dust and clean your PlayStation 4 console
  • Check your HDMI cables
  • Check your power cord cable
  • Update your software
  • Rebuild your database
  • Initialize your console
  • Send your console for repairs

Products used in this guide

  • A solid connection: HDMI braided cord cable – 15ft ($15 at Amazon)
  • Useful everywhere: SanDisk Cruzer USB port – 16GB ($5 at Amazon)
  • Dust protection: PlayStation 4 Dust Cover ($12 at Amazon)
  • Must have: 3-Pack of Compressed Air Cans ($19 at Amazon)
  • Safe cleaning: 24-Pack of Microfiber Cleaning Cloth ($16 at Amazon)
  • 3-foot cable: PlayStation 4 Pro Power Cable ($6 at Amazon)
  • 6-foot cable: PlayStation 4/PlayStation Slim Power Cable ($9 at Amazon)

How to launch Safe Mode

Note: Do not attempt to launch your PS4 in safe mode if your USB ports are not working. After you start your console in safe mode, you will need to sync your controller through a USB port. If your USB ports aren’t working, you will need to get them fixed before attempting this step.

Turn off your PS4.

Press and hold the power button until you hear two beeps: one when you first press and another seven seconds later.

PlayStation safe mode press and hold power

Connect your DualShock 4 controller with the USB cable.


Press the PS button on the center of the controller.

There you have it! If your PlayStation is experiencing any issues that can’t be solved in the normal startup, or it isn’t booting normally, you can use safe mode to find more solutions.

Any of the options below will help you get out of safe mode.

Use menu options to get out of safe mode

Connect your controller to your PlayStation’s USB port.

Select the first menu option. It is labeled Restart PS4.


Wait for the PlayStation 4 to reboot.
If your PlayStation boots back into Safe Mode after following these steps, you’ll need to continue further down this article to test another repair option.

“Restart PS4” looks like it might reset your console’s memory, but I promise it won’t. Using this option will shut down your PlayStation and attempt to start it in the normal boot-up mode. If your PlayStation boots back into safe mode with this option, your console is still experiencing issues.

Unplugging the console

Have you tried unplugging it and plugging it back in?

Shut down your PlayStation with the Power Button or menu option to avoid the “PlayStation was not shut off properly” error code.

Unplug your consoles power cord.


Leave it unplugged for a minimum of 20 minutes.
Plug the cable back in and turn on your console.
If it still loads into safe mode attempt to use the menu option of “Restart PS4”.

If your PlayStation is still starting in safe mode after selecting “Restart PS4” continue below for more options.

Dust and clean your PlayStation 4 console

Dust and grime buildup will cause system errors for your console if you let it get bad enough. Some homes are more prone to dust than others. If you notice build-up on your PS4, you may need to look into getting a dust cover. Having one will help protect your console when it’s not in use. To clean up your PlayStation 4 properly, here’s what to do.

Point the nozzle of the compressed air at the vents. Make sure to keep it about 1-2 inches from the vent.
Keep the can upright to prevent any moisture from going into your console.

Spray in short measured bursts.


Periodically look into the vents to ensure you’ve gotten all the dust.
Take your microfiber cloth to clean any dust or residue that may have broken loose and claimed space elsewhere on the console.

Use the microfiber cloth to wipe down the top, side, front, and back of your console.


If the microfiber cloth is dirty, change the cloth out. Do not rinse the cloth and continue to wipe while it is wet.

Once you’ve cleaned your PlayStation 4, follow the instructions below for updating your console and rebuilding your database. Neither of those options will affect the save files on your PlayStation 4 and will correct any issues your console is experiencing. Boot up your console after you’ve completed all of those steps. If you’re still booting in safe mode, it’s time to use your last resort option.

Check your HDMI cables

If your PS4 is starting in safe mode and you can’t navigate the menu options, it might be a hardware issue. Before you do anything, try changing out your HDMI cables.

Unplug your HDMI cable from both your PlayStation 4 and the back of your TV.

Before you buy a brand new HDMI cable, try switching the ends of the cables.


Use the end of the HDMI cable that was plugged into your PlayStation 4 and plug it into your TV.
Use the end of the HDMI cable the was plugged into your TV and plug it into your PlayStation 4.

Another PlayStation user suffered this terrible fate and found that changing his HDMI cables allowed him to navigate the menu, use the “Restart PS4” option, and get back to his regular boot mode. Why this option works is a mystery, but its worth a shot!

Check your power cord cable

If your power cord is broken or isn’t plugged in properly, it could be another reason you’re experiencing issues with your PlayStation 4.

Turn off your PlayStation 4 safely by holding the power button or using the menu options.
Unplug your power cord from the back of your PlayStation 4.

Unplug your power cord from the wall outlet.


Leave your PlayStation 4 unplugged for 20 minutes.
Securely plug your power cord back into the PlayStation 4 and wall outlet.
If you are still booting in Safe Mode restart these steps, but use a different outlet next time.

Power cords for the PlayStation 4 Pro and power cords for the PlayStation 4 and the PlayStation Slim are less than $10 each on Amazon. If you’re not trying to spend any money on repairs, attempt the next few options before making your order. If you’re still experiencing issues after testing everything, your last option is to replace your power cords and HDMI cables.

Updating your system software

Lacking the most recent update files on your PS4 can cause your console to have a conniption. Thankfully, the safe mode menu has an option to update your system directly or through a USB drive.

Updating if you have the option to connect to the internet

These steps are if you have a solid connection to the internet that your PlayStation 4 is recognizing. This can be done via Wi-Fi or LAN cable.

Connect your PlayStation to the internet via Wi-Fi or LAN cable.


Select Update System Software from the Safe Mode menu option.

If you can’t connect your PlayStation to the internet use these steps instead

Note: Make sure you have 375 MB of free space on the USB drive of your choosing.

On the USB drive, create a folder named “PS4”. Find your USB folder by opening Documents on your computer from the Start Menu and selecting Removable Disk under Computer.


Inside that folder, create another folder named UPDATE.


Download the update to your computer from here

Drag and drop the download file from your Download folder to your UPDATE folder in the USB drive.


Save the file inside of the UPDATE folder with the name PS4UPDATE.PUP (if it isn’t named that already).

Connect the USB drive to one of the USB ports on your PlayStation.


Select Update System Software from the safe mode menu option.

After you’ve completed these steps, you’ll need to leave your PlayStation 4 alone for a while so the updates can install. After it finishes installing, turn on your console and see if it still boots in safe mode. If it does, continue to the next recommendation.

Rebuilding your database

None of your save files will be compromised with this option.

Connect your PlayStation to the internet via Wi-Fi or LAN cable.

Select Rebuild Database from the menu.


Leave your console alone. This process will take quite some time.
After the database has been rebuilt restart your PS4. If you are still booting in safe mode, continue to the next options below.

This option will scan the hard drive of your PS4 and create a new database of all the games and apps on the system. This option does not fix any hard drive issues on the system. Instead, it finds any compromising data from a game or app that could be the source of your problems. After the issue is found, it will replace the files for repairs.

Your LAST RESORT option: Initialize the PS4 (Reinstall System Software)

Beware: This option will permanently delete all data and settings from your system.

On your computer on a USB drive create a folder named PS4.


Inside that folder create another folder named UPDATE.


Download the update to the USB drive from the PlayStation website.

Save it inside of the UPDATE folder with the name PS4UPDATE.PUP.


Connect the USB drive to one of the USB ports on your PlayStation.
Select Initialize PS4 (Reinstall System Software) from the menu options in safe mode.
Follow the on-screen instructions and leave your PlayStation alone until all the updates are finished downloading.

This option will not only delete all user data, but it will also remove and replace the PS4 firmware. This will put your PlayStation back in the “fresh out of the box” state you received it in, so make sure you only do this as a completely last resort, and if you’re out of options entirely. If your PS4 is having an issue, there’s a good chance this will fix it. If it doesn’t, the problem is more serious then you’ll be able to fix all by yourself. At that point, you need to send your console in for repairs or a replacement.

Send your console for repairs

The warranty on your PlayStation 4 might cover repairs or replacements for your console. Experts will be able to take a look at the issues and hopefully fix them without your data being compromised. Most experts offer an option to have all of your data transferred before the repairs start. Make sure you ask about it when you take it in!

Put an end to the safe mode loop


If your PlayStation 4 is incapable of starting up normally, it will boot into an alternative mode, safe mode, with significantly fewer features. The essential functions that safe mode offers are to help your PlayStation 4 find and repair system errors that are preventing your console from working correctly. Even if your console is starting normally, you can launch safe mode manually to help fix some of the issues.

If your console is launching in safe mode, there are a few easy ways to fix it. Make sure you have scheduled cleanings and keep your up-to-date equipment to avoid as many console issues as you possibly can. This goes from anything like having the latest software updates to buying a new power cable to replace the one you’ve had for years.

If you recently spilled something on your console or dropped it, at any rate, it might be a hardware issue that’s beyond your expertise. At that point, it’s time to call the company you bought your PlayStation from, check your warranty, and see what you can do about a replacement or a repair.

Our recommended equipment

Outdated equipment can cause your PlayStation 4 to malfunction, thus causing it to launch in safe mode. Make sure all your cords and cables are working properly and up to date. Otherwise, here are our favorite tools for keeping our consoles clean and protected!

SecurOMax HDMI braided cord cable – 15 feet


$15 at Amazon

If you need a new HDMI cable, you want to go for the braided cords for the durability. This HDMI cable is 15 feet long to give you more than enough length to set up your console however you want to.

SanDisk Cruzer USB flash drive – 16GB


$5 at Amazon

This USB flash drive supports 2.0 compatibility and has a 16GB memory capacity. It’s perfect for initializing your PlayStation and stores easily in your home for any other use you may need it for.

eXtremeRate PlayStation 4 Dust Cover


$12 at Amazon

A dust cover is a perfect addition to your set up to makes sure your console stays clean and safe. Between uses, you can cover your PlayStation with this handy tool to prevent dust and grime from ruining your console.

24-Pack of Microfiber Cleaning Cloth


$16 at Amazon

When you think about microfiber cloths you usually only assume they’re good for glasses, screens or computers, but that’s not true! There’s plenty of uses for them with your PlayStation 4 as well.

3-Pack of Compressed Air Cans


$19 at Amazon

One of the things that all tech gurus should have available is a can of compressed air. It’s not only handy with your PlayStation 4 but a lot of your tech gear as well.

PlayStation 4 Pro Power Cable


$6 at Amazon

The PlayStation 4 Pro has a massive power cable, unlike the PlayStation 4 and PlayStation Slim. Thankfully, Amazon provides replacement cables. There’s a standard 3-foot cable, but there are also 6-foot, 10-foot, and 12-foot options.

PlayStation 4/PlayStation Slim Power Cable


$9 at Amazon

The original PlayStation 4 and the PlayStation Slim both use the same type of power cord. You can get a replacement at Amazon by purchasing this 6-foot cable, but there’s also a 12-foot option.


41-hour training bundle is perfect for would-be software engineers, just $39

Software engineers and computer science professional are always in demand. In fact, it’s a growing field that will always have opportunities.Businesses small and large are wise to employ staff with backgrounds and expertise on programming languages. If you’re a small business owner, entrepreneur, or would-be software engineer, you’d be wise to sharpen your tools.The Super Software Engineer Bundle, just $39 in the AG Deals Store, is a great way to get started in the programming space. Moreover, it’s an excellent resource for those who may need to brush up on a few things.With 41 hours of content at your disposal, you’ll have lifetime access to education on IoT, Java, Angular, MongoDB, AI, and so much more. This package is ideal for professionals aspiring for a career in NoSQL databases and MongoDBSuper Software Engineer BundleIntroduction to IOTGet a glimpse into the ever-growing field of IoT & learn how to leverage it across business functionsJava Certification TrainingMaster web application development for virtually any computing platformHave a firm foundation in Java, the most commonly used programming language in software developmentAngular Certification TrainingDevelop robust applications for projects of any scale using AngularCreate a strong foundation on topics like TypeScript, Promises, Directives, Bootstrap Grid System & moreMongoDB Developer Certification TrainingBe equipped with the skills required to become a MongoDB DeveloperIntroduction to Robotics Process AutomationExpand your expertise in advanced intelligent applicationsUnderstand RPA concepts, the value-add it brings with relevant business use cases & toolsIntroduction to Artificial IntelligenceDecode the mystery of artificial intelligence (AI) & its business applicationsGet an overview of AI concepts & workflows, machine learning and deep learning, and performance metricsData Science with PythonHave a complete overview of techniques using PythonAcquire knowledge in Python & unlock your career as a Data ScientistGet Started!Education such as this would normally cost hundreds of dollars, if not more. AndroidGuys readers, however, are able to get it for much cheaper right now. Stop by the AG Deals Store and you’ll find it for just $39.Best SellersEarn Credits!For every $25 you spend in the AG Deals Store you get $1 credit added to your account. And, if you refer the deal via social media or an email that results in a purchase, you’ll earn $10 credit in your account.First Time Buying?If this is your first time buying, you are also eligible for 10% discount! Just be sure to subscribe for email updates.Free StuffNot looking to spend any money today? No worries. You can still visit the AndroidGuys section for freebies and pick something anyhow.

Review: Eufy Indoor Cam 2K and Indoor Cam 2K Pan and Tilt

DIY connected video devices are a great way to add a layer of security to your home. Anker’s sub-brand eufy has two new additions to its video lineup that’s worth consideration. Follow along as we take a look a the eufy Indoor Cam 2K and the Indoor Cam Pan and Tilt.DesignThe Indoor Cam 2K is a pretty standard affair. For the money you get a 2K resolution camera with a built-in stand to install in your home. The camera is housed in a rounded square frame with the camera on the front with IR and motion sensors to detect movement and provide night vision.There is a slight swivel option offered by the ball-in-joint design of the stand mount to allow you some range of motion to get the camera angle you want. However, once you’ve set the position, you are limited to just a few degrees one way or the other.To the right side of the lens, the eufy Indoor Cam 2K has a dedicated microSD slot. We’ll have more on that later, but this allows you to store your data locally on the device.Around the back is a dedicated sync button that you’ll use to set up the device and a micro-USB power supply port. This is the one hardware portion of both cameras that seems dated in the age of USB-C. 1 of 4 The bottom of the Indoor Cam 2K has an integrated anchor system for mounting the camera in numerous ways. There are rubber pads to simply sit on a desk, or you can use the mounting ring and the plastic mounting inserts, to install it on the wall or ceiling.Moving over to the eufy Indoor Cam 2K Pan and Tilt model, you immediately see how the device got its name. It’s nearly the same, but the main difference is that it will pan and rotate up to 360-degrees horizontally and up to 96-degrees vertically.This attributes to the other addition with a much larger IR array to help pick up movements. While it has the same number as eight, they are much larger and more prevalent on the Pan and Tilt.Also, you’d be remiss to not notice how much the eufy 2K Pan and Tilt looks like a robot or RT-D2 from Star Wars. I’m not sure it makes it any less jarring for users not used to having indoor cameras, but it does have more personality. 1 of 2 Setup and SoftwareOnboarding with these cameras is great. Eufy has built a very well designed, quick app to walk you through the initial setup. These steps will get you powered up, connected to WiFi, access settings, and even add internal storage via microSD card.The SD card adds to the overall experience of the eufy Indoor/Pan and Tilt 2K . With all the missteps around competitors like Ring and Nest, it’s refreshing to see an option that doesn’t sit on anyone’s server. 1 of 8 Eufy says that if you don’t sign up for its cloud offering, and all videos are only stored locally, then it never touches its servers. You have end-to-end encryption that only transfers the live stream over data to see your live or recorded feeds.The app itself is very well done. You have a default screen to see all your cameras. Clicking on them presents you with a live feed with the history below.Digging deeper into the setting allows you can control notifications, motion detection, and opt into eufy’s cloud storage. There are additional options for turning off the LED, Night Vision, watermarking, and sound detection.Recording quality and options can be adjusted as well. Recording resolution defaults to 2K , hence the name, but if you prefer to save that local storage, you can downgrade to 1080p. Streaming quality adjusts automatically based on the bandwidth available.I also found notifications to be on point. First, it has the video preview inside the notification which I think every app in this space should offer. It’s nice to glance at this thumbnail to see if you have an exception or just the standard movement around your home without fully opening the interface.The speed of the notifications and the transition to opening the app are some of the best I’ve seen as well. Many apps in the video streaming security market struggle to make that handoff from you clicking the notification and actually showing you an image. eufy has found a good balance here that allows you to be in the live view with minimal delays.Last, you get almost instant pings when exceptions are detected. Whether it was the sound, movement, or pet monitoring, I have been getting consistent alerts. I’ve been very impressed with the overall app experience eufy has built with the Security app.Price and Upgrades to CloudThe initial pricing for both cameras is pretty decent. The standard Indoor Cam 2K will cost $32 with the Pan and Tilt seeing a $20 premium for $52 total. If you have a spare microSD laying around, then that’s the entirety of your buy-in.However, if you do want to have extended backup and cloud storage, eufy offers two different options. You can add each device for $2.99 per month ($29.99 annually) or you can go all-in with a 10 device maximum plan at $9.99 per month ($99.99 a year). Both offer the same 30 days backlog of video history and just allows you flexibility depending on how many cameras you’d like to support.ConclusionThe eufy Indoor Cam 2K plus the Pan and Tilt offer users a pretty cost-efficient way to add live video to their home network. Add that to a quick and well-designed app experience and eufy has a winner in my eyes.

AT&T Prepaid Buyer’s Guide (October 2020)

Many of you are likely familiar with the so-called “Big Four” wireless service providers of Verizon, AT&T, T-Mobile, and Sprint. A lot of people might assume that this is pretty much all there is when it comes to carrier choice in the US. That couldn’t be further from the truth.Most of the top-tier carriers offer their own prepaid services with different rate plans, phone selection, and support. Let’s take a look at AT&T Prepaid.About AT&T PrepaidOnce known as GoPhone, AT&T Prepaid operates in the US using the same network as its tier-one brand and, for the most part, provides nearly identical coverage. One key difference is that there is no third party coverage in pockets of states such as Nevada, Utah, Wyoming, Nebraska.AT&T Prepaid features include no annual contract, no credit check, and easy activation.READ: These dirt cheap rate plans are $20 or lessWhat are AT&T Prepaid rate plans like?AT&T Prepaid rate plans let subscribers go month-to-month with no long-term agreement or cancellation fees. Moreover, it does not charge for going over your allotted data; you receive “throttled” 2G  speeds on data for the remainder of the bill cycle.The prices shown below are with automatic bill payment, or AutoPay. Rate plans may vary based on limited-time promotions.$30/month: Unlimited Talk and Text with 2GB of high-speed data$40/month: Unlimited Talk and Text with 8GB high-speed data$55/month: Unlimited Talk and Text with unlimited high-speed data$50/month: Unlimited Talk and Text with unlimited high-speed dataWhat’s with the two unlimited plans?You’ll note that there are two plans with “unlimited” data. The $55 option normally costs $65 per month while the $50 one usually runs $75 per month.It definitely makes more sense to go with the cheaper plan as you get a lot more for your money. The main catch, however, is that it’s for new customers only.Here’s what’s notably different between the two:$55 plan: Data may be slowed in times of congestion$50 plan: Allows for access to 5G network speeds, data may be slowed in times of congestion after 22GB used, includes 10GB mobile hotspot, 100GB cloud storage, and video streams can be up to 1080pMobile hotspot/tethering is available to most of the plans as an add-on. There are other features available for the various plan, including unlimited calls and text to Mexico and Canada or usage in Mexico and Canada. Those on the 2GB or 8GB plans who do not use the allotted amount will be able to roll it over to the next month.Multi-Month PlansAT&T has three online-only offers for customers who opt to pay in advance. A 3-month plan ($99) gives users 8GB of data per month; a 6-month plan ($180) brings the price down to $30 per month; a 12-month plan ($300) equates to $25 per month.It includes unlimited talk and text within the US, Mexico & Canada, and unlimited text from the US to 100+ countries. These are limited time offers with no known expiration date.Are there any other features worth noting?AT&T Prepaid offers add-ons such as international calling and monthly data plans for tablets and hotspots. Moreover, add-on data can be purchased in the event you hit your plan’s data threshold.What about family plans?Customers interested in family plans or multiple lines can do so with discounted pricing. As of today AT&T Prepaid offers a discount on each line, when adding a line of service. Additionally, there’s also a discount for AutoPay, automatic bill payment. It’s possible to mix and match plans based off of individual data needs.Tell me about the phones at AT&T PrepaidLook at the current lineup of phones offered through AT&T Prepaid and you’ll see familiar names from brands like LG, Samsung, Apple, and Alcatel.As one might expect, the overall selection pales in comparison to the standard AT&T brand and skews toward affordability instead of power. For those looking to save money there are also a handful devices which are certified restored.A few phones have promotions which might add credit to your account or save money when paired with a particular rate plan.Can I bring my own phone to AT&T Prepaid?You can often use your current phone on AT&T Prepaid, especially if it was previously paired with the standard AT&T service. Contact your current service provider to see if you can unlock your phone for usage on AT&T.We’re also seeing a growing trend of unlocked phones with support for AT&T and its Prepaid bands sold direct to consumer. Examples include models from Samsung, Motorola, Blu, Nokia, and Alcatel.

The best phones available at AT&T (October 2020)

AT&T is one of the largest wireless network providers in the US, serving nearly 160 million subscribers. And being as big as it is, you’d expect it to offer a generous selection of phones. Indeed it does.Here, we gather up a handful of the best phones you can purchase at AT&T today. This isn’t a list of the best overall with the top-notch performance. Rather, our list aims to speak to specific users.Samsung Galaxy Note 20 UltraThe Biggest and BestIf you’re looking for the biggest and most powerful all-around device from AT&T, this is it. With a screen size (6.9-inches) that rivals early tablets, it packs an upgraded S Pen stylus and cutting-edge hardware. Oh, and then there’s a first-of-its-kind 108-megapixel camera, too.Powered by Android 10 with Samsung’s custom UI, the handset has generous battery, tons of (expandable) storage, and downright sleek design. Choose from Mystic Bronze, Mystic White, and Mystic Black.Shop Samsung Galaxy Note 20 Ultra 5G at AT&TSamsung Galaxy S20 Fan EditionA Flagship for EveryoneIf you’re on the hunt for a phone that you plan to own for a few years, you don’t want to cut corners. You want a flagship phone. The problem is that too many of them cost way more than we’re willing to spend.The Fan Edition of the flagship S20 is what happens when you keep the most important stuff and toss aside the frills (and extra cost).Here, you get a large screen with high refresh rate, a large battery, three rear cameras, and a modern Android and user interface. Offered in three colors, it’s the S20 you deserve.Shop Samsung Galaxy S20 Fan EditionMotorola One 5GMid-ranger with Two-Day Battery You can’t buy a Google Pixel from AT&T right now, but this Motorola phone is about as close as you’ll get. Not only does it have a clean version of Android paired with moderately powerful hardware, but it’s also easy on the eye.The One 5G ticks all the boxes for us, including a large (6.7-inch) screen, great camera experience (48MP, 8PM ultra-wide, 5MP macro, and 2MP depth), and a 5,000mAh battery that goes well into a second day.Shop Motorola One 5G at AT&TSamsung Galaxy Z Flip 5GBest Folding PhoneThe Galaxy Z Flip 5G brings back the familiar clamshell design that your parents had at the turn of the decade but with a much smarter operating system… and a heftier price tag. Fully opened, you’ve got a 6.7-inch screen that rivals other phones in size and quality. Under the hood are a powerful Qualcomm Snapdragon 865 processor, 5G support, and more than enough storage. Grab it in Mystic Gray or Mystic Bronze.Shop Samsung Galaxy Z Flip 5G at AT&TMicrosoft Surface DuoUltimate Productivity A phone built around business and productivity is far more than just giving it a digital stylus, or so Microsoft thinks. Its first Android-based phone is a a hybrid experience that is essentially a more portable Surface — that also takes calls.With two 5.6-inch displays that open to form an 8.1-inch screen, this is the sort of device you’d want for IT administration, work and school needs, and even gaming. Packed with all of the MS software you’ve come to appreciate, it’s just about as powerful as today’s flagship phones.Shop Microsoft Surface Duo at AT&T