Smartphones have been a staple of reliability in all of our lives ever since their integration into mainstream society. Because of this, when your smartphone starts to be defective and unreliable due to manufacturing errors, you are fully entitled to want to seek out justice and compensation for the unreliable product that was marketed to you.
Because of its boundless intricacies, a smartphone can usually present faulty behavior on two levels – hardware and software. Let’s take a look at some of these defects, how and why they might show themselves, and what action you can take following their identification.
Hardware Issues
In terms of hardware, manufacturing defects can affect the product’s headphone and charger jacks, its screen, and especially its battery. As such, there is a lot to analyze.
Headphone and Charger Jacks
The jacks on a smartphone are made to accommodate.
By nature, through prioritizing the charger and headphones that come with the purchased product, while also keeping in mind the vast array of other phone accessories on the market, especially in the case of headphones.
When the manufacturer fails to apply this feature to its product, that is a factory-based defect, which the consumer should not be facing to begin with.
LED Screen
While the glass used in LED screens for smartphones and tablets is becoming thinner and thinner, intending to accommodate a smaller weight while still allowing for a larger screen, thinner doesn’t automatically equate to better.
Ideally, the materials that are used in the screen’s fabrication should be highly qualitative and resistant, but not all smartphone brands respect that.
If a phone manufacturer has chosen to use a glass that is lower in quality and that has affected the durability of your screen, then the product might have been prone to screen cracking in the first place, regardless of your attentive behavior or lack thereof.
Li-Ion Batteries
Li-Ion or Lithium-Ion batteries are the standard types of battery that is integrated into the majority of phones on the general market.
Owing to their chemical composition, certain standards of overheating prevention need to be kept in mind. When said standards are not met, that is when the discussion about exploding phones is revived across the internet.
For cases such as the notorious Galaxy Note 7, there is no doubt that poor manufacturing practices led to the phone’s discontinuation and subsequent market recall, solidified by the fact that people were injured because of this professional negligence.
Software Issues
When it comes to software, the facts are a bit easier to explain, but also harder to swallow.
Unreliable Security
A faulty weather app is a minor inconvenience, but when apps for security measures become defective, the consequences can be monumental.
Your phone is trusted with everything about you – your confidential messages, your bank account details, your content preferences, and everything else that makes up your digital footprint.
As such, a security breach or data leak could prove fatal for your identity, and the smartphone’s lack of preventive measures would be to blame.
From gesture unlocking to facial identification, the security software in your phone should behave flawlessly at all times, and only through your decision in not using them should you be held responsible, not because of a rushed and untrustworthy coding process.
Pre-existing Malware
Based on Google’s own analysis, a vast number of Android phones can contain invasive malware straight from the box, and because of this factor, you might be an unknowing victim of data phishing right before you get your own say in the apps that go into your phone.
As such, the smartphone brand is entirely responsible for not engaging in proper screening processes before releasing their product of questionable security out on the market.
Seeking Legal Aid
Now that we’ve established the possible instances of defective behavior in smartphones, you are armed with the necessary knowledge to seek out a defective device lawyer.
Through their legal expertise and counsel, you will be given all the support that you need in your fight with manipulative manufacturing practices, therefore earning the justice and compensation that you rightfully deserve.