Wednesday, April 24, 2024

Samsung’s US reputation plummets after Note 7 mess

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In 2015, Harris Poll ranked Samsung third in its US Reputation Quotient report, ahead of Apple, and rated it number seven last year. Thanks to the recall and eventual withdrawal of its exploding Galaxy Note 7 smartphone and arrest of CEO-in-waiting Lee Jae-yong, however, the company has tumbled to number 49. The poll, conducted between November 28th and December 16th, 2016, queried 30,519 US adults on areas like social responsibility, products & services and workplace environment….
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