When PayPal updated its user agreement with language suggesting that it had broad powers to make automated calls (aka robocalls) and texts, customers were understandably nervous. Was the company going to spam you until you bought more stuff using its online wallet? Well, you can relax. PayPal is tweaking the agreement once again to make it clear just when it will (and more importantly, won’t) send a recorded message your way. The only times the firm will robocall is when it needs to collect debt, warn you about shady activity or tackle fraud cases. You won’t deal with marketing spiels unless you give explicit consent, and you can revoke that permission at any point.
It’s a kind gesture, but PayPal is also trying to prevent a thorny situation from getting worse. You see, the FCC was worried that the terms of service were violating a ban on robotic telemarketing — this should keep PayPal on the regulator’s good side. Whatever the motivation, you shouldn’t have to worry about getting a sales pitch while you’re having dinner.
[Image credit: SarahNW, Flickr]
Filed under: Internet
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Via: CNET
Source: PayPal, FCC (PDF)