Thursday, April 25, 2024

The Chromebook Help app: Why you can safely give your parent a Chromebook

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Chromebooks are supposed to be ‘made for everyone’, but that doesn’t mean it doesn’t take adjusting to.

Just as there’s some adjustment to using any new computer — even one with the same operating system — Chromebooks take a little fresh thinking and a little time to get the hang of for most users. While it may not seem like much of a difference to you, if you’re getting ready to give a Chromebook to a friend of family member who isn’t a huge fan of changes in their technology, you can expect things to get a little bumpy in those first days and weeks while they’re essentially re-learning how to use a computer. And while you may not be able to take every single call from them about how to do this or that, there is someone who is there all the time to help.

It’s called the Chromebook Help app, and it’s here to — you got it — help.

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