Friday, March 29, 2024

Sprint is shuttering stores and laying off repair techs to help cut its losses

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Sprint isn’t content to keep writing its financial statements in red ink. To that end, the company is shuttering 150 service and repair centers, 55 of its lowest performing retail stores and laying off some 330 repair techs. A handful of call centers have been closed, too. While these might seem troubling, the outfit’s Mark Bonavia tells CNET that the pre-planned cuts were made with the idea of “minimal disturbance” to the customer in mind. What does that even mean? Well, if a local store can’t service your phone, you’ll be referred to a sister location that’s within a 45-minute drive. This likely isn’t a perfect situation for everyone, but hey, Softbank needs to free up money for that T-Mobile acquisition somehow.

Filed under: Wireless, Mobile, Sprint

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Source: CNET

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